Card brands introduce ongoing technical and business enhancements that may affect the way you accept card payments. As a merchant, you are required to follow the procedures set by them. These enhancements may require you to review your operating procedures, and modify them as necessary by the required implementation date. Below is a list of current compliant releases.
Effective October 14, 2022 , American Express® (AMEX) will introduce a new Authorization on Credit functionality that affects how merchants process refunds. This Authorization on Credit will provide the option for Issuers to immediately notify Cardmembers of pending credits. Merchants will have the option to send refund requests to American Express Issuers for authorization. Currently, dota2直播手机版 authorizes refunds on behalf of the American Express Issuers.
The new return authorization process will enable issuers to update cardholders’ online banking statements in real time. This process will help enhance cardholder confidence in the payments system, as the information they receive on purchase returns will better align with what they see on purchases.
This will offer several key benefits for merchants:
There is a possibility that merchants may see declined refund transactions due to the following reasons:
Merchants should closely examine their business processes to ensure that a cardholder can be reached should a refund transaction be declined.
In the event of a declined refund, merchants have three options to pursue in the following order:
All options are contingent on a declined refund and should be used at the discretion of the merchant based on existing refund policies and risk tolerance for their business. dota2直播手机版 recommends that merchants avoid refunding to a card (of a different brand) to reduce the risk of fraud.
AMERICAN EXPRESS is a registered trademark of American Express Company. All other marks or registered trademarks appearing on this page are the property of their respective owners.
Effective October 6, 2022 , Visa and Mastercard will revise acceptance rules to allow merchants in Canada to include an extra fee (surcharge) for credit card transactions. Under the revised standards, merchants in Canada may apply a surcharge on consumer or commercial Visa and Mastercard credit card transactions, which will be paid by the cardholder. In summary, surcharging:
More information about enabling surcharging for Visa and Mastercard will be provided as it becomes available.
In October 2020, Visa amended its rules to prohibit printing of the full merchant identification numbers (MIDs), terminal identification numbers (TIDs) and card acceptor identification numbers (CAIDs) on cardholder receipts. Printing of all MIDs, TIDs and CAIDs must be limited to the last four digits. Due to the effort required to comply with this mandate, Visa has issued amended dates for this requirement.
The amended effective dates are as follows:
Mastercard is introducing new requirements for merchants who charge customers via recurring billing (such as monthly subscription) or negative option billing (a subscription that begins with a free or low-cost trial period).
The new requirements are being implemented by Mastercard to help merchants reduce potential disputes or chargebacks and drive a more positive customer experience.
Effective dates and corresponding requirements have been outlined below:
Effective Date |
Billing Type |
Requirements |
September 22, 2022 |
Recurring and negative option |
|
Negative option |
|
Effective April 2022, 8-digit Bank Identification Numbers (BIN) will be used for newly issued Mastercard, Visa, Discover, and Amex cards.
Why are we moving to 8-digit BIN?
Today, a 6-digit BIN for debit and credit cards is the standard but as the payment card industry continues to grow and more cards are being issued, the number of unique 6-digit BIN available are being depleted. To accommodate further growth, the International Organization for Standardization and payments industry are introducing 8-digit BIN for new cards effective April 2022. Moving to 8-digits allows for millions of additional new accounts to be introduced in the years to come.
How does this impact dota2直播手机版 systems?
The move to 8-digit BIN will not have any impact on how payments are processed today. However, there may be implications for reporting that is tied to the current 6-digit BIN format. dota2直播手机版 is looking further into the matter and will be in touch with impacted merchants if any actions are required on their part.
What do merchants need to do?
Before 8-digit BINs are introduced, merchants should look at their existing systems and contact their partners (if applicable) to determine if any processes currently rely on 6-digit BINs. For example, custom reporting logic based on the 6-digit BINs will need to be updated.
To minimize disruption to your business we recommend that you update any 6-digit BIN dependencies in your technical environment as soon as possible. You may need to contact your integration partner or a web developer if you do not have dedicated technical support.
Visa and Mastercard have introduced new response codes which will appear during declined transactions. dota2直播手机版 will be implementing the below decline codes and messages on February 22, 2022 .
If a transaction is declined with one of the following response codes and decline messages, please follow the appropriate action noted below or a fee may apply. More details are provided below.
Response Code |
Decline Message |
Action |
Related Fee(s) |
416 |
Declined Use updated card |
Verify card information provided is correct or request a different payment method. |
· Mastercard Decline Reason Code Service
|
421 |
Card Declined Do Not Retry |
Do not retry transaction. Request a different payment method from the cardholder. |
· Visa Category 1 Decline Fee
|
422 |
Stop Payment Do Not Retry |
Do not retry transaction. Request a different payment method from the cardholder. |
· Visa Repeat Authorization Decline Fee
|
423 |
Decline
|
Applicable to Visa Direct transactions only.
|
· No fees currently applicable |
If your development or IT support team need to update the response codes in your technical environment, please see the new updated response code table on our Developer Portal for further details.
Please visit our Payment Card Network Fee Updates page for more details on the above Card Brand related fees.
As of October 2021, a majority of issuers will no longer support 3DS 1.0 due to following upcoming changes to card brand mandates.
dota2直播手机版 is committed to supporting the payment industry’s transition from 3DS 1.0 to 3DS 2.0. dota2直播手机版 Checkout is fully integrated with 3DS 2.0 and 3DS 2.0 API specifications are available. Please see our 3DS 2.0 Integration Guides on our Developer Portal for more details.
Effective October 15, 2022 , dota2直播手机版 will retire 3DS 1.0 and any 3DS 1.0 authentications submitted will receive an error response.
3DS 1.0 End of Support Timeline:
Visa has introduced a new Purchase Return Authorization Mandate that affects how all merchants process customer refunds. Effective October 15, 2021, dota2直播手机版 will be required to send all refund requests to the Visa card issuer for approval. Currently, dota2直播手机版 authorizes refunds on behalf of the card issuer.
To make this transition as smooth as possible, we will begin applying the new process in June 2021. This will give businesses time to get familiar with the changes prior to the busy holiday shopping season. No action on the merchant’s part is required.
With this new process, there are several benefits to the merchant and cardholder:
Merchants will not see a change in the way they process refunds on a terminal or via dota2直播手机版 Gateway. However, there is a possibility that merchants may see declined refund transactions due to the following reasons:
Merchants should closely examine their business processes to ensure that a cardholder can be reached should a refund transaction be declined. In the event of a declined refund, merchants have three options to pursue:
All options are contingent on a declined refund and should be used at the discretion of the merchant based on existing refund policies and risk tolerance for their business. dota2直播手机版 recommends that merchants avoid refunding to a card (of a different brand) to reduce the risk of fraud.
In November of 2014, Mastercard announced a new mandate that required all contactless readers support the Contactless Terminal Specification version 3.0 (MCL 3.0). As part of this, all readers were required to be compliant by January 1, 2019.
Merchants are still required to comply with this mandate and ensure that all POS terminals which support Mastercard contactless are able to support MCL 3.0. If merchants are unable to achieve compliance by this date Mastercard may, at their discretion, impose non-compliance assessments of up to $100,000 USD per violation, which dota2直播手机版 will pass on per the terms of the merchant agreement.
If you work with an integrator or an Independent Software Vendor (ISV), please reach out to them to assist in updating your solution. Should you need further clarification or assistance please contact
www.moneris.com/support/contact
.
Contactless Terminal Specification version 3.0 mandate details:
If you are unable to achieve compliance, Mastercard may, at their discretion impose non-compliance assessments. Below please find a summary of Mastercard’s non-compliance assessment schedule:
Compliance Category | Assessment Type | Assessment Description |
---|---|---|
A |
Per violation |
Up to USD 25,000 for the first violation Up to USD 50,000 for the second violation within 12 months Up to USD 75,000 for the third violation within 12 months Up to USD 100,000 per violation for the fourth and subsequent violations within 12 months |
Variable occurrence
|
Up to USD 2,500 per occurrence for the
Up to USD 5,000 per occurrence for days
Up to USD 10,000 per occurrence for days
Up to USD 20,000 per occurrence for
|
Between September 10, 2020 and September 16, 2020, all ISVs and integrated merchants will receive the following reminder from dota2直播手机版 regarding transaction limits for both contact and contactless INTERAC transactions.
Under INTERAC Debit Regulations, both ISVs and integrated merchants are not permitted to set a per transaction limit on devices. As a result, we have asked them to check and ensure no transaction size limits are set for INTERAC transactions on the POS solutions they either use or provide.
An altered transaction limit on a POS solution may prevent merchants from taking advantage of any increased limits for contactless transactions INTERAC may set in the future. If the INTERAC transaction limit has been altered, we have requested the ISV reset the limit as soon as possible.
Visa, Mastercard, and Discover are introducing a new purchase return authorization mandate that will affect all merchants that process customer returns. Currently, dota2直播手机版 authorizes merchant returns on behalf of the card issuer.
The new return authorization process will enable issuers to update cardholders’ online banking statements in real time. This process will help enhance cardholder confidence in the payments system, as the information they receive on purchase returns will better align with what they see on purchases.
This will offer a number of key benefits for merchants:
There is a possibility that merchants may see declined refund transactions due to the following reasons:
Merchants should closely examine their business processes to ensure that a cardholder can be reached should a refund transaction be declined.
In the event of a declined refund, merchants have three options to pursue in the following order:
All options are contingent on a declined refund and should be used at the discretion of the merchant based on existing refund policies and risk tolerance for their business. dota2直播手机版 recommends that merchants avoid refunding to a card (of a different brand) to reduce the risk of fraud.
Effective
December 31, 2018
, UnionPay International (‘UnionPay’) is introducing a new series of Bank Identification Numbers (BINs) that begin with ‘81’ (e.g., 810000-817199), as well as expanding all BINs to eight digits (‘8-digit BINs’). To avoid any disruption to your business, you will need to apply the following updates to your systems.
If you are using a
dota2直播手机版
®
standalone payment solution
, you are required to:
If you are using a dota2直播手机版 ® integrated or ecommerce payment solution , you are required to:
As per UnionPay card acceptance policies:
UnionPay will be monitoring BIN acceptance rates and may impose non-compliance assessment fees to businesses that are unable to accept 81 series and 8-digit BIN cards by the December 31, 2018 deadline.
For businesses using a standalone payment solution
, please contact the dota2直播手机版 Support Center at 1-844-204-8626 with your questions.
If you are using an integrated payment solution
, please contact your POS integration partner for assistance with re-initializing your payment processing application(s).
(UPDATED March 2019)
On April 12, 2018, Visa
®
and Mastercard
®
implemented policy changes to improve card security and further reduce fraudulent transactions and chargebacks in Canada. This will impact the way merchants accept card present (CP) and card not present (CNP) payments for domestic and international transactions.
Fallback (Visa and Mastercard)
Visa and Mastercard are enacting a ‘no fallback’ policy for CP transactions, which means that merchants will need to request an alternate method of payment if a customer’s Chip & PIN transaction fails, as the card will not ‘fallback’ to the magnetic swipe. These changes took effect
April 12, 2018
for domestic transactions on both card brands, and
October 12, 2018
for international transactions using Mastercard.
CVV2 (Visa only)
Visa introduced a requirement on October 14, 2018 requiring telephone order and e-commerce merchants to capture CVV2 at checkout and include it in the authorization request. This rule does not apply to (updated March 2019):
Merchants using the dota2直播手机版 Gateway are required to make changes to enable CVV2 information capture at payment checkout. Affected services include:
dota2直播手机版 has activated Card Validation Digits (CVD) and Address Verification Services (AVS) for all Gateway Merchants effective May 15, 2018 at no additional fees or costs.
For details on required changes, please see:
www.moneris.com/VisaCVD
.
Stored Credential Transaction Framework (Visa and Mastercard)
Visa and Mastercard are updating their security policies for CNP transactions, beginning with the introduction of the Stored Credential Transaction Framework on
October 12, 2018
, which outlines the requirements for initial storage and subsequent use of payment credentials.
For more information on the respective changes announced by Visa and Mastercard, please visit:
Visa:
dota2直播手机版.com/VisaSecurity
Mastercard:
dota2直播手机版.com/MCSecurity
Effective
April 13 2018
, Visa will be implementing the
Visa Claims Resolution (VCR)
initiative to reduce the number of chargeback disputes and improve the overall efficiency of the dispute resolution process. Information on upcoming changes related to the VCR initiative has been provided below.
Reduced Resolution Timeframes
Chargebacks can typically take anywhere from 46 to 100 days to resolve, depending on their complexity. Visa is streamlining their chargebacks dispute process by eliminating any extra touch points and exchanges of information between parties. Reducing the time and resources it takes to resolve disputes will benefit merchants, issuers and cardholders alike.
Merchants will now be asked to respond to chargeback disputes within seven calendar days from the date of notice.
Changes to Chargeback Reason Codes
The current list of 22 Visa chargeback reason codes will be replaced with new values and grouped into four new categories of disputes: Authorization, Fraud, Processing Errors and Consumer Disputes. For a full list of the new Visa chargeback reason codes and their corresponding dispute categories, please visit the dota2直播手机版
chargebacks
page.
To enable greater customer transparency and control, easier cancellation and clearer dispute rights, Visa has updated rules related to transactions at merchants that offer free trials introductory offers as part of an ongoing subscription service. Upon review of its existing rules, Visa recognizes that this business model can lead to problems for all stakeholders in the payment echo system, including multimillion-dollar operational cost increases due to high call center, customer complaints, increased chargebacks and a negative cardholder experience.
To address these concerns and help provide clarify for all parties; Visa has updated its acceptance, disclosure and cancellation policies effective April 18, 2020. With these changes, cardholders are provided to clearer information, enabling them to identify, recognize and take on subscription transactions, reducing the number of transactions that result in a dispute.